Troubleshooting
The messages the app shows, what each one means and how to get help.
- Error messages explained The messages people ask us about most, what each one means and what to do.
- How to contact support Send us a ticket, what to put in it, and how to follow it. We reply by email.
Other topics: Getting startedProjects and workflowLogging a boreholeField and lab testsSamples and labelsSite classificationPDF logs and exportsTeam, roles and auditAccount and sign-inAndroid beta appPrivacy and data