Privacy and data
What we store about you and your work
A plain list of the data we keep, who can see it, and how to ask for a copy.
On this page
This is a plain list. The legal text is on the Privacy page.
About people
- Your name, email and a hashed password. We never store your password as plain text.
- Which company you belong to, and your role.
- Invites: the email the invite was sent to.
About your work
- Clients, projects and site addresses.
- Boreholes, layers, soil descriptions, DCP, SPT and CPT readings, samples, strengths and lab results.
- Site information and the site class with its basis.
- Photos that you upload, and your company logo. They go to file storage under your company's folder. Other companies cannot read them.
- The audit log: who changed what and when.
Who can see it
People in your company see your company's data, as far as their role allows. People in other companies do not. Each request is checked against the company of the person who sends it.
Support tickets
When you contact support we keep your name, email, subject, message and the page you came from. If you are signed in, we also keep your company name and your browser name. We do not keep passwords. Staff replies and your replies stay on the ticket. Internal notes never show to you.
Help feedback
The "Was this helpful?" buttons store the article name and your answer. They do not store your name, address or browser.
Get a copy of your data
An admin can get a copy. See Get a copy of your company data. If you want your data deleted, contact support.
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